International Health Certificates for Pets, Made Easy
From country-specific treatment planning to health certificates, we make it easy for veterinary teams to manage the complexities of pet travel compliance.
For your practice
Self-service platform: treatment planning, document validation, certificate generation
Live support for your team
Submission packet ready for USDA endorsement
For your clients
Compass: guided, end-to-end help through their destination’s requirements
Live support for pet owners
Clear tasks and dates, with updates as plans change
Self-serve Platform
How our app makes pet health certificates a breeze
Our platform helps veterinarians manage travel documents with ease and stay on top of destination requirements, with treatment dates all laid out clearly.
Client intake and updates built in
Passpaw involves your client from the very beginning. We include them in data collection, ensure they complete necessary pre-travel tasks, and keep them updated on the progress of their international health certificate application. If travel plans change, clients can easily update their itinerary, and Passpaw will adjust requirements and timelines accordingly.
Destination-specific treatment planning
Passpaw's smart rules engine reads each client's destination, travel dates, and pet details, then builds the exact requirements, sequencing, and due dates automatically.
It validates every uploaded document against the destination's current rules — so your team can focus on patients, not paperwork.
Real-time document validation
Passpaw validates all uploaded documents to catch errors and mismatches with pet information entered. It complements your practice's validation processes with real-time document validation that saves time and reduces human errors.
Accessible from anywhere
Passpaw is a cloud-based software service, so you can easily track all ongoing applications and their statuses any time and from any device. This ensures that both you and your clients are always on the same page, no matter where you are.
Compass: a concierge for your clients’ pet travel
Some trips are too complex for a checklist. With Compass, Passpaw’s team guides the pet owner through their destination’s requirements — import sequencing, timelines, and documents — while your practice handles the clinical work it does best.
90+ destinations, including Hawaii FAVN and EU animal health certificates
Country-specific import sequencing, managed for the client
Your practice stays the certifying veterinarian; Compass handles the coordination
Compass
A smarter way to work
Discover the key benefits of using Passpaw to take your practice's pet travel services to the next level.
Handle shipping
Overnight shipping label with Saturday delivery for any certificate that needs a wet seal.
Stay up to date
Keep track of each country's published requirements and adjust tasks when they change.
Automate workflows
Save time and reduce errors with powerful workflow automation features.
Real people, for your team and your clients
International travel paperwork has a lot of moving parts, and questions come up at every stage. Passpaw’s support team helps veterinary staff and pet owners directly through in-app chat.
In-app chat, 9–5 PST, for both practices and pet owners
Urgent support for time-sensitive cases, so a travel deadline doesn’t slip
Fewer repeat questions at your front desk, because owners can reach us directly
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FAQ
Frequently asked questions
For any unanswered questions, reach out to our support team via email. We'll respond as soon as possible to assist you.